Average Score (187 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.6 Average

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  • Michael J.03-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Kesha J.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Wait time is too long for service and service reps tend to not know what is going on with your vehicle.

  • William W.03-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Scott is one of the best service associates I’ve ever dealt with. Great experience!!

  • Erica P.03-15-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Robert S.03-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Charlotte S.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Jacinta W.03-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Christian B.03-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I Had a great experience!

  • Shanetta H.03-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Jennifer J.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I waited 2 hours for them to give a consultation on my brakes.