Average Score (187 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.6 Average

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  • Cydney M.05-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Vanderbilt S.05-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Never had any problems the staff treats me pretty fairly!

  • Alex K.05-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Christopher P.05-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Lilian N.05-07-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Keith and the team that walked us through the process were professional,kind, understanding and amazing ! The process was seamless!

  • Gabrielle D.05-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I love the morning appointment, I am in and out quickly

  • Tom M.05-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Very friendly and fast service

  • Daphne P.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Working with Mr. Sir Hill exceeding my expectation, he made the entire process very clear and easy. I would say I’ll recommend him to anyone, needless to say I’ve already.

  • Clarence B.04-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Keith J.04-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Customer service was great! Building was clean. Service advisor was very informative. Overall great experience